Privacy Policy

1. Who we are

This website is operated by Latin King Detailing, a mobile car detailing business based at 426 Flixton Rd, Urmston, Manchester, M41 6QT, United Kingdom. We are the data controller for personal information collected through this website.

You can contact us about data matters at: latinkingdetailing@yahoo.com or by calling 07482 225323.

2. What information we collect

We collect the following types of personal information:

• Contact and booking enquiry data: name, phone number, email address, vehicle details, preferred service, preferred date/time, and any notes you include when submitting a booking enquiry or contact form.
• Technical data: IP address, browser type, referring page, and pages visited — collected automatically by our hosting provider (Vercel) for security and performance purposes.
• Communication data: any messages you send us by email, phone, WhatsApp or through social media platforms.

We do not collect payment card details directly. If payment processing is introduced in future, it will be handled by a PCI-DSS compliant third-party provider.

3. How we use your information

We use your personal information to:

• Respond to booking enquiries and confirm service appointments.
• Communicate with you about your booking before, during and after the service.
• Maintain records of services provided for our business administration.
• Improve our website and services based on how visitors use them.
• Comply with any legal obligations we may have.

We do not use your information for automated decision-making or profiling, and we do not send unsolicited marketing communications.

4. Legal basis for processing

Under UK GDPR, we rely on the following lawful bases:

• Contract performance: processing your booking enquiry and delivering the service you have requested.
• Legitimate interests: improving our website experience, responding to enquiries, and maintaining business records — where these interests are not overridden by your rights.
• Legal obligation: retaining certain records as required by law.

5. How long we keep your data

We retain booking enquiry and customer records for up to 3 years after your last contact with us, after which they are securely deleted. Technical log data is typically retained for up to 90 days by our hosting provider. You can request deletion of your data at any time (see Section 7).

6. Who we share your data with

We do not sell or rent your personal data to third parties. We may share data with:

• Vercel (hosting provider) — for website delivery and security. Vercel operates data centres in the EU and US with appropriate data transfer safeguards.
• Supabase (database provider) — for storing booking enquiry data securely. Supabase stores data in the EU.
• Law enforcement or regulators — if required to do so by law.

7. Your rights under UK GDPR

You have the right to:

• Access: request a copy of the personal data we hold about you.
• Rectification: ask us to correct inaccurate data.
• Erasure: ask us to delete your data where we no longer have a lawful basis to hold it.
• Restriction: ask us to stop processing your data in certain circumstances.
• Portability: receive your data in a structured, machine-readable format.
• Object: object to processing based on legitimate interests.

To exercise any of these rights, contact us at latinkingdetailing@yahoo.com. We will respond within 30 days.

If you are unhappy with how we handle your data, you have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk.

8. Cookies

This website uses only essential cookies required for the site to function — for example, session security for the admin area. We do not use advertising cookies, tracking pixels, or third-party analytics cookies. No cookie consent banner is currently required as we do not place non-essential cookies.

9. Security

We take reasonable technical measures to protect your data, including HTTPS encryption for all data in transit, security headers on our web server, and access controls for any stored data. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

10. Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “last updated” date. We encourage you to review this page periodically.

11. Contact us

For any questions about this Privacy Policy or your personal data, contact us: